ajo 89 Platform Privacy Notice
This page describes what we collect when you use ajo 89 and how we keep that data protected. We process your information only to deliver our service, verify your account, settle transactions, and comply with applicable law.
We at ajo 89 operate an online entertainment platform available where local law permits. Our service spans slot tournaments, live-dealer tables, sportsbook coverage, and esports markets across supported regions including Jakarta, Surabaya, and Bandung. When you open an account, deposit via DANA, e-wallet, mobile banking, or other local methods, or place activity on our platform, you share personal data with us. We treat that data as a trust responsibility.
Our privacy commitments are straightforward: we encrypt your information, limit access to authorised staff, never sell your details to third parties, and give you control over your account. This notice explains our full practice.
What We Collect and Why
We collect your email address, phone number, full name, date of birth, and identity document (passport, national ID, or driver's licence) when you register on ajo 89. We use these details to verify your identity, prevent fraud, and comply with anti-money-laundering rules. We also collect your payment method information—bank account, e-wallet identifier, or card details—solely to process deposits and withdrawals.
When you use our platform, we log your activity: which games you access, tournament participation, bet placement times, and withdrawal requests. We track your IP address and device type to detect unusual access patterns and protect your account from unauthorised use. We also store your communication with our support team—emails, chat transcripts, and account-recovery requests—to resolve disputes and improve our service.
Our servers may sit outside your jurisdiction. We use data centres in multiple regions to ensure service availability during peak events like Liga 1 matches or Piala AFF tournaments. Your data is encrypted in transit and at rest using industry-standard protocols.
Third-Party Processors and Your Rights
We share your information only with processors necessary to run ajo 89: payment gateways (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banking partners mobile banking, local payment, online payment, e-wallet), identity-verification vendors, and fraud-detection services. These processors sign data-protection agreements and may not use your data for their own marketing.
You have the right to request a copy of your data, correct inaccurate information, or ask us to delete your account and associated records. Account deletion is permanent and cannot be reversed. We retain transaction records for seven years to comply with financial regulations, but your personal details are purged within 30 days of deletion request.
- Data retention
- Active account data is kept for the duration of your membership. Closed accounts: transaction logs retained 7 years; personal details deleted within 30 days.
- Cookies
- We use session cookies to keep you logged in and analytics cookies to understand how users navigate ajo 89. You can disable cookies in your browser; some features may not work.
- Two-factor authentication
- We recommend enabling 2FA on your ajo 89 account. We send one-time codes via SMS or email; we do not store these codes after verification.
Our Commitments and Contact
We at ajo 89 commit to protecting your privacy. We do not sell, rent, or trade your personal information. We do not use your data for marketing unless you opt in. We do not share your account details with other users or the public. Our staff access your data only when necessary to resolve your support request or investigate fraud.
If you believe your data has been misused or you have a privacy concern, contact our support team. We respond to data-access requests within 14 days. Our services are available only where applicable law permits. If your jurisdiction prohibits online gaming or sportsbook access, we cannot provide our platform to you.
This privacy notice was last updated in 2024. We may update it to reflect changes in our practice or legal requirements. We will notify you of material changes via email or a notice on ajo 89. Your continued use of our platform after an update means you accept the revised terms.